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Payment

Once your purchase has been confirmed you will receive an email containing an invoice for your purchase. The invoice will include all of the necessary costs to complete your purchase, including the cost of the vehicle, auction fees, cost of transportation from auction site to your delivery location ( if you order it ), document transfer and mail fee, service fees. 

Our fee is $295 for vehicles under $3000, $395 for vehicles over $3000 to $13150, and 3% for vehicles above $13150.
Documentation and mailing fee is $99.

The payment is due 5 pm PST the next day after the auction to avoid any possible storage fees and late charges. Payment will only be accepted through bank wire transfer in US dollars. The invoice will include instructions and all necessary information regarding how to complete the bank wire transfer. Please consult your bank to learn about any associated fees and length of time for a wire transfer before bidding on a listing. International customers may be required to pay an additional fee from the sending bank.

According the state law, all vehicles purchased by Georgia residents will be subject to a 6-8% sales tax charge as well as a $399 transaction fee and, depending on the location, a county discretionary sales surtax. Please consult etax.dor.ga.gov for further information. All other state residents will need to pay any required sales tax when registering their purchased vehicle in their home state. Car dealers will need to submit a copy of their dealer license and state retail tax certificate to confirm their tax-exempt status.

Please keep in mind that you will not be able to use any or all of your security deposit to pay any costs associated with purchasing a vehicle.

Late Fee and Penalties

If full payment is not received from the buyer by the next day after the auction, the buyer will be required to pay a late fee of $50 or 2% (whichever is greater) of sale cost. This fee will be applied to each individual vehicle purchased. If the payment is not received within seven days, the security deposit will be forfeited and we will then be able to relist the vehicle at our sole discretion.

If you believe you will have difficulty making the payment on time, especially if you are an international customer, you may want to pre-pay the total expected cost of the vehicle prior to making a bid.

Storage Fee

If you fail to pick up your purchased vehicle within three days, you will be charged a $40 storage fee per day until you retrieve the vehicle.

No Storage Fee: We guarantee that you will not be responsible for any vehicle storage fees as long as your invoice for vehicle purchase and shipping charges is paid in full and on time.

Documentation

After you purchased a vehicle you need to upload from My Account/Documents your a copy of a valid photo identification document or a driver’s license or passport to process all the paperwork related to reassigning the vehicle(s) to you. Alternatively, you can email our customer service department at [email protected] or fax it the documentation to our office at 404-745-8584.

We will make every effort to protect your information. Our SSL secured servers ensure that your documents remain confidential and protected

We will send all available documentation to the purchaser, although please keep in mind that the type of documentation will vary depending on the vehicle. Note that if a vehicle has a certificate of destruction as well as a bill of sale, the purchaser will only be sent the bill of sale. All available documentation will be transferred or reassigned to the purchaser according to relevant laws and regulations.

IMPORTANT

Most vehicles sold at insurance auto auction have salvage title. A Salvage Certificate of Title is issued to a vehicle that was stolen, wrecked, destroyed, water damaged or otherwise damaged to the extent that the owner, leasing company, financial institution or insurance company considers it to be uneconomical to repair . Before being allowed to drive salvage vehicle you need to pass inspection and get rebuilt (reconstructed) title.Please get more info about reconstruction process before purchasing any vehicle. Each state has different guidelines for salvage titles.

See links to Department of Motor Vehicles in each state here.